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If you're looking for a company that values teamwork, initiative, and innovation, the choice is clear—you belong at Lucid.

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Manager of Inbound Sales Development, Lucidchart

Location: Greater Salt Lake City, Utah


  • Manage and optimize team productivity to ensure monthly and quarterly sales targets are attained, in line with overall sales revenue targets
  • Maintain expert knowledge on the features, benefits, and application of Lucidchart’s offering and communicate key information and changes to all SDR representatives
  • Understand the competitive landscape across regions and territories and develop inbound and outbound strategies to creatively penetrate into new markets, verticals, and personas
  • Translate best practices in pipeline generation, specific to business segments and verticals through prospect engagements such as cold calling, emailing, demos, negotiations, and marketing activities
  • Have a hunter mentality for outbound lead sourcing and identify ways for SDRs to create new potential opportunities across net new and existing customers
  • Train sales representatives on effective rep-to-customer interactions that develop and solidify relationships with existing Lucidchart clients, key stakeholders, and prospects
  • Coach SDRs on how to lead potential clients to an understanding of the options or solutions that are applicable to their situation, demonstrating how features and benefits match their needs
  • Drive sales funnel management in a timely and strategic manner in accordance with internal sales and marketing service level agreements (SLAs)
  • Help the team abide by systematic sales processes, rules of engagement and service level agreements currently established at Lucidchart B.V. and seek opportunities to optimize current developmental workflows
  • Report and communicate SDR performance while articulating key opportunities for improvement to Marketing and Sales management
  • Lead the personal career development of SDRs and effectively use mentoring opportunities to prepare them for future sales closer roles
  • Recruit and hire top talent SDRs based on forecasted team growth and expansion targets

Basic Qualifications

  • 2+ years of software sales experience, with a proven track record of exceeding targets
  • 1+ years of sales management experience with a continued passion for coaching, mentoring and leading teams to deliver results
  • BA/BS degree or equivalent
  • Ability to manage multiple projects and meet deadlines
  • Outstanding written, verbal and presentation skills
  • Proficiency and familiarity with CRM and software solutions such as, Tableau, and Outreach

At Lucid Software our core values aren't just a pretty inspirational wall hanging. These principles work hard, just like we do. Lucidites use them, every day, whether they're discussing ideas for new projects, deciding on the best solution for a customer's problem, or interviewing candidates. It's just one of the many things that makes Lucid Software the best company to work for. Check out our Life at Lucid page and see how our core values align with yours.

We celebrate a diverse and an inclusive work environment, where we honor and support varying backgrounds, beliefs, and perspectives for the benefit of our business, including our employees and products. We are proud to be an equal opportunity workplace that has signed the Parity Pledge and strives to be a place where every Lucidite feels they belong. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.


If you're going to work for us, we also want Lucid to work for you. See the outstanding benefits you'll receive when you become part of the team.

  • Full health benefits with employer HSA contribution
  • 15 days PTO to start + unlimited sick leave
  • Generous family leave
  • Equity + 401(k) match
  • On-site bouldering wall and gym
  • Catered lunches and fully stocked kitchen
  • Community volunteer activities

Diversity and Inclusion

At Lucid, we value diversity and are committed to creating an environment where everyone feels equally respected and valued. When you come to work, we want you to be you. Why? Because when our employees bring to the table the qualities that make them unique—different backgrounds, personalities, and perspectives—we are stronger.

Lucid Diversity

Life in Utah

From five national parks and the largest ski resort in the country to the thriving Silicon Slopes scene and unique urban environment, Utah has a little something for everyone.

Urban Street
Zion's National Park