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If you're looking for a company that values teamwork, initiative, and innovation, the choice is clear—you belong at Lucid.

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Revenue Operations & Strategy | Enterprise Renewals Team Manager

Location: Greater Salt Lake City, Utah

We are looking for a smart, analytical, passionate, and organized leader to innovate our enterprise renewals process. This individual will plan, develop, and scale Lucid’s enterprise renewal strategy. Furthermore, this individual will help build processes, metrics, and systems to help Lucid’s customers succeed.
We hire individuals who live Lucid’s values:
- INNOVATION in everything we do.
- PASSION & EXCELLENCE in every area.
- TEAMWORK over ego.


  • Renewal management: Own and scale Lucid’s enterprise renewal process that supports Lucid’s largest accounts. This individual will coordinate renewal efforts with sales representatives and CSMs and engage directly with customers to renew customer subscriptions
  • Process building: Build and improve billing and renewal processes to maximize the customer experience while ensuring internal efficiency
  • Performance auditing: Perform analyses on key renewal completion and retention metrics to recommend process improvements
  • Reporting: Manage reports and data that feed into executive data flows and regularly report to executives on the renewal status of high-value accounts


  • Extreme owner: High level of role ownership
  • Motivated: Independent, highly motivated, and has the ability to thrive in a fast-paced, startup environment
  • Communicator: Effective written and verbal communication skills to make compelling, data-driven recommendations for change
  • Problem-solver: Highly effective problem-solving skills, a bias towards finding solutions vs. shutting down ideas

Preferred Qualifications

  • 3+ Years of sales experience
  • Experience managing renewals process for enterprise customers
  • Sales leadership experience
  • Revenue operations & strategy experience

At Lucid Software our core values aren't just a pretty inspirational wall hanging. These principles work hard, just like we do. Lucidites use them, every day, whether they're discussing ideas for new projects, deciding on the best solution for a customer's problem, or interviewing candidates. It's just one of the many things that makes Lucid Software the best company to work for. Check out our Life at Lucid page and see how our core values align with yours.

We celebrate a diverse and an inclusive work environment, where we honor and support varying backgrounds, beliefs, and perspectives for the benefit of our business, including our employees and products. We are proud to be an equal opportunity workplace that has signed the Parity Pledge and strives to be a place where every Lucidite feels they belong. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.


If you're going to work for us, we also want Lucid to work for you. See the outstanding benefits you'll receive when you become part of the team.

  • Full health benefits with employer HSA contribution
  • 15 days PTO to start + unlimited sick leave
  • Generous family leave
  • Equity + 401(k) match
  • On-site bouldering wall and gym
  • Catered lunches and fully stocked kitchen
  • Community volunteer activities

Bring your whole self to work

At Lucid, we welcome diversity and are committed to creating an environment where everyone feels respected and valued. We know that when our employees bring to the table the qualities that make them unique—different backgrounds, personalities, and perspectives—we are stronger. We’re always looking for ways to make sure our employees are comfortable bringing their whole selves to work—including sponsoring initiatives like Utah Women in Sales, Salt Lake City PRIDE, Women Tech Council and Utah Polynesian Professionals.


From five national parks and the largest ski resort in the country to the thriving Silicon Slopes scene and bustling city life, Utah has a little something for everyone.

Zion's National Park


This beautiful, historic city is home to Europe’s fastest growing tech scene, the Silicon Canals. Whether you're cycling to work or stopping by Rembrandt’s home, Amsterdam is considered to be the most livable city in Europe.



As one of the most livable cities in the world, Melbourne is the center of Australia’s growing tech scene. This bustling city is a hub of culture, entertainment, and wildlife. Be sure to keep an eye out for foxes as you take a stroll in Melbourne’s Laneway.


Life at Lucid

Being an employee at Lucid is far more than just a job. It’s growing your career, building lasting relationships with colleagues, and giving back to the community.

Lucid retreat