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If you're looking for a company that values teamwork, initiative, and innovation, the choice is clear—you belong at Lucid.

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Director of Growth

Location: Greater Salt Lake City, Utah

We’re looking for a Director of Growth to lead our well-established Growth team. This highly visible role reports to the Sr. Vice President of Marketing and Growth. You will have a meaningful impact on shaping the strategic direction of Lucid’s monetization, conversion, and onsite growth experiences. To succeed in this role, you must have substantial product management experience, excellent product instincts, and an analytical mindset to deliver innovative and impactful customer experiences.
Lucid Software is a rapidly growing Series-D stage visual productivity company based in Salt Lake City, Utah.  Our cloud-based products, Lucidchart and Lucidpress, help teams accelerate understanding and drive innovation and are used by more than 20 million users across the world.
Our mission is to make working visually easy and essential for everyone. And we hold to our core values of (1) innovation in everything we do; (2) passion & excellence in every area; (3) providing individual empowerment, initiative and ownership; and (4) teamwork over ego.

Responsibilities:

  • Set the vision and strategy to drive subscriber growth and ongoing customer retention
  • Develop a deep understanding of customer traffic and behaviors through research, data analytics, and experimentation
  • Leverage a test & learn mindset to iterate and evolve Lucidchart’s onsite conversion and monetization strategy
  • Execute onsite A/B tests in close collaboration with Product and Engineering teams
  • Lead a cross-functional team of growth managers, UX designers, and software engineers
  • Improve experiences across the users’ journey, from onsite optimizations to in-product changes that drive customer engagement and revenue outcomes
  • Make data-driven decisions using best in class analytics tools 

Requirements:

  • 5+ years of experience in Product Management or Growth
  • Passionate about designing, building, and testing innovative customer experiences to drive onsite conversion, retention, and revenues.
  • Ability to drive a vision with a customer-centric approach to problem-solving and innovation
  • Skilled at analyzing qualitative and quantitative data to make informed product decisions
  • Ability to prioritize issues in a fast-paced environment and consistently deliver simple, iterative solutions that drive key business metrics
  • Experience with subscriptions businesses and SaaS metrics
  • Experience working with consumer subscription products focused on retention and subscriber growth
  • An ownership mentality to roll up your sleeves and drive end to end product development
  • Must be able to synthesize information from various sources and draw meaningful conclusions. Confident decision-maker.
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At Lucid Software our core values aren't just a pretty inspirational wall hanging. These principles work hard, just like we do. Lucidites use them, every day, whether they're discussing ideas for new projects, deciding on the best solution for a customer's problem, or interviewing candidates. It's just one of the many things that makes Lucid Software the best company to work for. Check out our Life at Lucid page and see how our core values align with yours.

We celebrate a diverse and an inclusive work environment, where we honor and support varying backgrounds, beliefs, and perspectives for the benefit of our business, including our employees and products. We are proud to be an equal opportunity workplace that has signed the Parity Pledge and strives to be a place where every Lucidite feels they belong. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Benefits

If you're going to work for us, we also want Lucid to work for you. See the outstanding benefits you'll receive when you become part of the team.

  • Full health benefits with employer HSA contribution
  • 15 days PTO to start + unlimited sick leave
  • Generous family leave
  • Equity + 401(k) match
  • On-site bouldering wall and gym
  • Catered lunches and fully stocked kitchen
  • Community volunteer activities

Bring your whole self to work

At Lucid, we welcome diversity and are committed to creating an environment where everyone feels respected and valued. We know that when our employees bring to the table the qualities that make them unique—different backgrounds, personalities, and perspectives—we are stronger. We’re always looking for ways to make sure our employees are comfortable bringing their whole selves to work—including sponsoring initiatives like Utah Women in Sales, Salt Lake City PRIDE, Women Tech Council and Utah Polynesian Professionals.

Utah


From five national parks and the largest ski resort in the country to the thriving Silicon Slopes scene and bustling city life, Utah has a little something for everyone.

Zion's National Park

Amsterdam


This beautiful, historic city is home to Europe’s fastest growing tech scene, the Silicon Canals. Whether you're cycling to work or stopping by Rembrandt’s home, Amsterdam is considered to be the most livable city in Europe.

Amsterdam

Melbourne


As one of the most livable cities in the world, Melbourne is the center of Australia’s growing tech scene. This bustling city is a hub of culture, entertainment, and wildlife. Be sure to keep an eye out for foxes as you take a stroll in Melbourne’s Laneway.

Melbourne

Life at Lucid


Being an employee at Lucid is far more than just a job. It’s growing your career, building lasting relationships with colleagues, and giving back to the community.

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