Join the Team

If you're looking for a company that values teamwork, initiative, and innovation, the choice is clear—you belong at Lucid.

Openings at Lucid
Customer Success6
Finance & Accounting1
People Operations1

Customer Success Engineer



  • Setup and configure newly upgraded accounts per customer request
  • Facilitate client-facing technical integrations setup and deployment for enterprise accounts to increase account adoption
  • Provide client-facing technical direction and troubleshooting for account integrations to ensure integration usability
  • Provide training and documentation to enable customers and CSMs to promote self-serve integration setup
  • Liaise with engineering team to facilitate resources for mass account changes (document, folder, and user changes)
  • Design, test, and implement operations processes and reports to improve visibility and effectiveness of operations processes
  • Proactively communicate to keep stakeholders up-to-date on project progress
  • Provide comprehensive proposed solutions to complex problems


  • Bachelor's degree with strong academic performance
  • 0-2 years of experience, preferably in a client-facing or technical role
  • Technical aptitude with the ability to teach yourself technical topics with little or no direction
  • Understanding of how SaaS systems work together and be able to troubleshoot technical issues
  • Outstanding task management skills across a varied set of responsibilities in a fast paced, high volume environment
  • Strong communication skills, both written and verbal, with the ability to create and deliver technical presentations that explain complex subject to non-technical end users
  • Ability to disagree constructively and debate openly about possible solutions to complex issues
  • Ability to develop relationships and connections with various Lucid teams and departments without an introduction
  • Willingness to proactively tackle issues and then ask for help as needed
  • Ability to break down problems into small parts to identify the core issue, explore possible solutions, and vet out alternatives

At Lucid Software our core values aren't just a pretty inspirational wall hanging. These principles work hard, just like we do. Lucidites use them, every day, whether they're discussing ideas for new projects, deciding on the best solution for a customer's problem, or interviewing candidates. It's just one of the many things that makes Lucid Software the best company to work for. Check out our Life at Lucid page and see how our core values align with yours.

We celebrate a diverse and an inclusive work environment, where we honor and support varying backgrounds, beliefs, and perspectives for the benefit of our business, including our employees and products. We are proud to be an equal opportunity workplace that has signed the Parity Pledge and strives to be a place where every Lucidite feels they belong. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.


If you're going to work for us, we also want Lucid to work for you. See the outstanding benefits you'll receive when you become part of the team.

View all benefits
  • Full health benefits with employer HSA contribution
  • 15 days PTO to start + unlimited sick leave
  • Generous family leave
  • Stock options + 401(k) match
  • On-site bouldering wall and gym
  • Catered lunches and fully stocked kitchen
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Diversity and Inclusion

At Lucid, we value diversity and are committed to creating an environment where everyone feels equally respected and valued. When you come to work, we want you to be you. Why? Because when our employees bring to the table the qualities that make them unique—different backgrounds, personalities, and perspectives—we are stronger.

Lucid Diversity

Life in Utah

From five national parks and the largest ski resort in the country to the thriving Silicon Slopes scene and unique urban environment, Utah has a little something for everyone.

Urban Street
Zion's National Park