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APAC - Account Executive, SMB - Lucidchart

Location: Melbourne

At Lucid, we are creating the essential visual productivity platform that helps anyone understand and share ideas, information, and processes with clarity. As we expand our international presence with a local office in Melbourne, Australia, we are looking for the best candidates with a growth mindset. 
Account executives in the SMB segment will work closely with Customer Success Managers (CSMs) and other sales representatives to drive new business and expand current customer engagement. Daily activities will include account planning, prospect identification, opportunity generation, sales calls, and contract negotiation.
Our mission is to make working visually easy and essential for everyone. And we hold true to our core values of: (1) innovation in everything we do; (2) passion & excellence in every area; (3) providing individual empowerment, initiative and ownership; and (4) teamwork over ego. 


  • Work closely with Sales Development Representatives to close deals they set for the SMB segment
  • Hunter mentality for outbound lead sourcing and pipeline development
  • Provide excellent customer service for transactional accounts and identify strategic opportunities
  • Work with Sales and Customer Success to develop and circulate best practices that will become the foundation of this team
  • Create and share reliable forecasts with management on your pipeline status
  • Develop and maintain expert knowledge on the features, benefits and application of Lucidchart’s offering
  • Seek out opportunities to be a leader and do everything you can to help the company achieve its larger objectives


  • Must be able to work in the Australian HQ in Melbourne, Australia
  • 1 year Sales closing Experience
  • Experience with Salesforce or similar CRM
  • Ability to manage a large number of prospects and opportunities simultaneously

Preferred Qualifications

  • BA/BS degree
  • Experience with software sales (SaaS desired)
  • Experience with sales tools such as Outreach and
  • Knowledge of software contract terms and conditions and strong negotiation skills
  • Hungry, humble and driven, desire to further their sales career

At Lucid Software our core values aren't just a pretty inspirational wall hanging. These principles work hard, just like we do. Lucidites use them, every day, whether they're discussing ideas for new projects, deciding on the best solution for a customer's problem, or interviewing candidates. It's just one of the many things that makes Lucid Software the best company to work for. Check out our Life at Lucid page and see how our core values align with yours.

We celebrate a diverse and an inclusive work environment, where we honor and support varying backgrounds, beliefs, and perspectives for the benefit of our business, including our employees and products. We are proud to be an equal opportunity workplace that has signed the Parity Pledge and strives to be a place where every Lucidite feels they belong. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.


If you're going to work for us, we also want Lucid to work for you. See the outstanding benefits you'll receive when you become part of the team.

  • Full health benefits with employer HSA contribution
  • 15 days PTO to start + unlimited sick leave
  • Generous family leave
  • Equity + 401(k) match
  • On-site bouldering wall and gym
  • Catered lunches and fully stocked kitchen
  • Community volunteer activities

Diversity and Inclusion

At Lucid, we value diversity and are committed to creating an environment where everyone feels equally respected and valued. When you come to work, we want you to be you. Why? Because when our employees bring to the table the qualities that make them unique—different backgrounds, personalities, and perspectives—we are stronger.

Lucid Diversity

Life in Utah

From five national parks and the largest ski resort in the country to the thriving Silicon Slopes scene and unique urban environment, Utah has a little something for everyone.

Urban Street
Zion's National Park