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Director of Product (Core Experience)

Location: Greater Salt Lake City, Utah

Lucidchart is the leading web-based visual productivity application with over 15 million users.  We’re used for everything: from org charts, technical architecture diagrams, process flows, to simple virtual whiteboards.  We’re loved (high NPS) by users across the world. We’re growing fast. We just raised a $72M Series C. We have a lot to do!
We are looking to add a Director level Product Management role to oversee the product teams which own our core experience across web and mobile.  This includes the first-time user experience, our core diagramming editor, and our document management features. The right candidate will have a passion for the details of user experience and also a track-record of moving engagement and retention metrics.   
Our mission is to make working visually easy and essential for everyone. We hold true to our core values of: (1) innovation in everything we do; (2) passion & excellence in every area; (3) providing individual empowerment, initiative and ownership; and (4) teamwork over ego.


  • Lead and mentor a team of product managers
  • Work with internal partners (UX, Engineering, Marketing, Sales) to set and execute strategic initiatives for the core product experience
  • Become an expert in our customers, their motivations, goals, and needs
  • A thought leader and evangelist for Lucid’s visual productivity solutions
  • Deliver on key business outcomes measured by top level business metrics


  • Bachelor’s degree or equivalent experience
  • 5+ years of experience in product management at great product companies (ideally, great B2C product companies)
  • Track record of improving user retention, user engagement, NPS and other metrics that measure user experience
  • Deep AB testing expertise
  • Great design sense

Preferred Qualifications

  • Experience leading product managers greatly preferred

At Lucid Software our core values aren't just a pretty inspirational wall hanging. These principles work hard, just like we do. Lucidites use them, every day, whether they're discussing ideas for new projects, deciding on the best solution for a customer's problem, or interviewing candidates. It's just one of the many things that makes Lucid Software the best company to work for. Check out our Life at Lucid page and see how our core values align with yours.

We celebrate a diverse and an inclusive work environment, where we honor and support varying backgrounds, beliefs, and perspectives for the benefit of our business, including our employees and products. We are proud to be an equal opportunity workplace that has signed the Parity Pledge and strives to be a place where every Lucidite feels they belong. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.


If you're going to work for us, we also want Lucid to work for you. See the outstanding benefits you'll receive when you become part of the team.

  • Full health benefits with employer HSA contribution
  • 15 days PTO to start + unlimited sick leave
  • Generous family leave
  • Equity + 401(k) match
  • On-site bouldering wall and gym
  • Catered lunches and fully stocked kitchen
  • Community volunteer activities

Diversity and Inclusion

At Lucid, we value diversity and are committed to creating an environment where everyone feels equally respected and valued. When you come to work, we want you to be you. Why? Because when our employees bring to the table the qualities that make them unique—different backgrounds, personalities, and perspectives—we are stronger.

Lucid Diversity

Life in Utah

From five national parks and the largest ski resort in the country to the thriving Silicon Slopes scene and unique urban environment, Utah has a little something for everyone.

Urban Street
Zion's National Park