Join the Team

If you're looking for a company that values teamwork, initiative, and innovation, the choice is clear—you belong at Lucid.

Openings at Lucid
All locations

Dont see what you're looking for? Apply to our "General Application" and we'll consider you for future roles.

Solutions Consultant

Location: Greater Salt Lake City, Utah

The Lucidchart Solutions Consultant will serve as the subject matter expert on solutions feature-sets that extend functionality of the core Lucidchart software. This position requires a deep understanding of our software and strong project management and consulting skills to help customers quickly achieve outstanding value from Lucidchart. The ideal candidate for this position is a creative problem-solver who is passionate about identifying the best and most effective solution and making it a reality.
Our mission is to empower people to see and understand how their business works, so they can innovate faster. And we hold true to our core values of: (1) innovation in everything we do; (2) passion & excellence in every area; (3) providing individual empowerment, initiative and ownership; and (4) teamwork over ego.

Responsibilities:

  • Provide expert consultation to ensure the implementation and long-term success for any non-standard and add-on solutions relating to the Lucidchart suite
  • Assess, evaluate, and propose technical solutions according to client needs and constraints
  • Define project scope and identify the critical path for all implementation projects, involving relevant stakeholders and ensuring technical feasibility
  • Develop detailed project plans to monitor and track progress while identifying and mitigating risks
  • Prepare necessary presentation materials for stakeholder meetings
  • Coach, motivate, and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work
  • Identify opportunities for additional consulting, training, or support as it aligns to client objectives and goals
  • Complete and maintain pertinent internal documents and records to support internal business functions
  • Coordinate with internal teams to ensure the customer experience is satisfactory before, during, and after any and all projects related to the team
  • Contribute to and assist in the maintenance of the library of internal and client-facing content for Lucidchart solution products and integrations

Requirements:

  • 3+ years of consulting experience in an enterprise software (preferably SaaS) environment
  • 2+ years of project management experience 
  • Ability to quickly master Lucidchart (and other technical products) and effectively present information and answer technically complex questions in terms that can be easily comprehended
  • Excellent verbal, writing, grammatical, time management, and organizational skills
  • Attention to detail in following up on client requests, communicating with clients and co-workers, and managing multiple projects simultaneously 
  • Proven ability to work effectively, independently, and in a team-based environment
  • Ability to operate in ambiguity of new client business problems and rapidly develop a plan and path forward with very little direction or oversight
  • Willing to travel 30-40% of the time for customer onsite visits
Apply

At Lucid Software our core values aren't just a pretty inspirational wall hanging. These principles work hard, just like we do. Lucidites use them, every day, whether they're discussing ideas for new projects, deciding on the best solution for a customer's problem, or interviewing candidates. It's just one of the many things that makes Lucid Software the best company to work for. Check out our Life at Lucid page and see how our core values align with yours.

We celebrate a diverse and an inclusive work environment, where we honor and support varying backgrounds, beliefs, and perspectives for the benefit of our business, including our employees and products. We are proud to be an equal opportunity workplace that has signed the Parity Pledge and strives to be a place where every Lucidite feels they belong. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Benefits

If you're going to work for us, we also want Lucid to work for you. See the outstanding benefits you'll receive when you become part of the team.

  • Full health benefits with employer HSA contribution
  • 15 days PTO to start + unlimited sick leave
  • Generous family leave
  • Equity + 401(k) match
  • On-site bouldering wall and gym
  • Catered lunches and fully stocked kitchen
  • Community volunteer activities

Bring your whole self to work

At Lucid, we welcome diversity and are committed to creating an environment where everyone feels respected and valued. We know that when our employees bring to the table the qualities that make them unique—different backgrounds, personalities, and perspectives—we are stronger. We’re always looking for ways to make sure our employees are comfortable bringing their whole selves to work—including sponsoring initiatives like Utah Women in Sales, Salt Lake City PRIDE, Women Tech Council and Utah Polynesian Professionals.

Lucid Diversity

Utah


From five national parks and the largest ski resort in the country to the thriving Silicon Slopes scene and bustling city life, Utah has a little something for everyone

Zion's National Park

Amsterdam


This beautiful, historic city is home to Europe’s fastest growing tech scene, the Silicon Canals. Whether you're cycling to work or stopping by Rembrandt’s home, Amsterdam is considered to be the most livable city in Europe.

Amsterdam

Life at Lucid


Being an employee at Lucid is far more than just a job. It’s growing your career, building lasting relationships with colleagues, and giving back to the community.

Lucid retreat