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If you're looking for a company that values teamwork, initiative, and innovation, the choice is clear—you belong at Lucid.

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Customer Success Strategy Intern, Lucidpress

Location: Greater Salt Lake City, Utah

Job Summary:
We're looking for a smart, energetic, and organized individual to become an integral part of our customer experience efforts and drive satisfaction across our growing user base. You should be a self-starter who can prioritize effectively and stay organized with limited direction and supervision.
Our mission is to make working visually easy and essential for everyone.
And we hold true to our core values of:
INNOVATION in everything we do.
PASSION & EXCELLENCE in every area.
TEAMWORK over ego.


  • Aggregate customer feedback to provide insight and direction into the product strategy and roadmap
  • Collaborate with marketing, strategy, and development teams to resolve customer inquiries and improve products
  • Manage and prioritize duties to ensure timely completion while providing extraordinary customer care
  • Streamline processes and procedures, eliminate inefficiency, and improve processes wherever possible


  • Pursuit of a Bachelor's degree with strong academic performance
  • Excellent written communication skills, since most of our customer interactions occur via email
  • Ability to multitask and prioritize activities
  • Familiarity with Excel and data extraction
  • Disciplined approach to getting things done
  • Ability to work in a fast-paced, dynamic environment
  • Bias towards finding solutions vs. shutting down ideas
  • Driven to meet Lucid Software’s Core Values of Innovation, Passion & Excellence, Empowerment & Initiative, and Teamwork over ego
  • Available for summer internship

At Lucid Software our core values aren't just a pretty inspirational wall hanging. These principles work hard, just like we do. Lucidites use them, every day, whether they're discussing ideas for new projects, deciding on the best solution for a customer's problem, or interviewing candidates. It's just one of the many things that makes Lucid Software the best company to work for. Check out our Life at Lucid page and see how our core values align with yours.

We celebrate a diverse and an inclusive work environment, where we honor and support varying backgrounds, beliefs, and perspectives for the benefit of our business, including our employees and products. We are proud to be an equal opportunity workplace that has signed the Parity Pledge and strives to be a place where every Lucidite feels they belong. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.


If you're going to work for us, we also want Lucid to work for you. See the outstanding benefits you'll receive when you become part of the team.

  • Full health benefits with employer HSA contribution
  • 15 days PTO to start + unlimited sick leave
  • Generous family leave
  • Equity + 401(k) match
  • On-site bouldering wall and gym
  • Catered lunches and fully stocked kitchen
  • Community volunteer activities

Bring your whole self to work

At Lucid, we welcome diversity and are committed to creating an environment where everyone feels respected and valued. We know that when our employees bring to the table the qualities that make them unique—different backgrounds, personalities, and perspectives—we are stronger. We’re always looking for ways to make sure our employees are comfortable bringing their whole selves to work—including sponsoring initiatives like Utah Women in Sales, Salt Lake City PRIDE, Women Tech Council and Utah Polynesian Professionals.

Lucid Diversity


From five national parks and the largest ski resort in the country to the thriving Silicon Slopes scene and bustling city life, Utah has a little something for everyone

Zion's National Park


This beautiful, historic city is home to Europe’s fastest growing tech scene, the Silicon Canals. Whether you're cycling to work or stopping by Rembrandt’s home, Amsterdam is considered to be the most livable city in Europe.


Life at Lucid

Being an employee at Lucid is far more than just a job. It’s growing your career, building lasting relationships with colleagues, and giving back to the community.

Lucid retreat