In today’s tech environment, strategic thinking must be paired with strong analytical skills. As a Manager on Lucid’s Strategy & Analytics team, you will help answer critical business questions and find insights that drive decision-making. This role requires a unique blend of skills - outstanding strategic thinking, superb technical ability, a passion for problem-solving, and excellent leadership and communication.
The Strategy & Analytics teams supports diverse groups across the business, including Marketing, Sales Operations, Customer Success, Product, and Business Development. Some of our team’s past projects include creating a health score to identify at-risk accounts, identifying opportunities to accelerate product adoption at enterprise companies, formulating a strategy for web and mobile users, finding ways to increase collaboration and virality of the product, devising and implementing a “North Star” metric that represents users getting core value from our product, building a dashboard to allow sales reps to target high-potential accounts, and calculating the lifetime value of users to inform AB test and advertising ROI.
In this specific role, you will work with our Lucidchart Product organization, managing a team of analysts that supports this group. Lucidchart is a leading web-based visual productivity application with over 25 million users. Users love our product (high NPS) and use it to do everything from org charts, technical architecture diagrams, and process flows to simple virtual whiteboards. With such a feature-rich product and a large user base, leveraging data to know, understand, and delight our users is crucial. As a result, you will have the opportunity to make a significant impact in this role.
Our mission is to empower people to see and understand how their business works, so they can innovate faster. And we hold true to our core values of: (1) innovation in everything we do; (2) passion & excellence in every area; (3) providing individual empowerment, initiative and ownership; and (4) teamwork over ego.