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If you're looking for a company that values teamwork, initiative, and innovation, the choice is clear—you belong at Lucid.

Openings at Lucid

Senior Content Specialist - Technical Writer, Lucidchart

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Responsibilities

  • Produce customer-facing, conversion-oriented marketing and sales materials to support B2B and B2C marketing and sales efforts, including newsletters, blog posts, whitepapers, case studies, e-books, landing pages, and other web content that drives greater adoption of Lucidchart by operations professionals, network engineers, and/or software engineers.
  • Work in coordination with the the marketing team to create and distribute content tailored to various channels and to provide stakeholders with insights on best practices for subject matter, format, and distribution.
  • Own the full content creation cycle for assigned projects, including research, ideation, production, editing, coordination with design, publishing, distribution, and analysis.

Basic Qualifications

  • Experience writing customer-facing marketing content targeted toward process engineers, project managers, network and/or software engineers
  • Understanding of the pain points and areas of innovation for those roles
  • Excellent writing and copy-editing skills
  • 2+ years of experience writing B2B/B2C content, especially content that is optimized for SEO
  • Ability to understand technical topics and write about them in an approachable manner
  • Ability to quickly acquire and synthesize extensive product knowledge to position products in a way that reflects product strengths while aligning with persona-specific use cases
  • Strong written and verbal communication skills, organization, and attention to detail
  • Ability to multitask, prioritize, and organize a number of concurrent projects under tight time pressure
  • Ability to self-start and be proactive and resourceful in carrying out work assignments and following through
  • Entrepreneurial in spirit, with the enthusiasm and ambition to drive measurable results with content
  • Bachelor's degree in Communications, English, Journalism, Marketing, Supply Chain, Network Engineering, Software Engineering, or another relevant field

Preferred Qualifications

  • Experience working in and/or working closely with individuals in one of the target roles: project management, process engineering, network engineering, operations, and/or software engineering
  • Extensive experience with SEO content writing and a variety of content distribution strategies
  • Technical aptitude and passion to become a subject matter expert on Lucidchart and its many use cases for the personas listed above
  • Familiarity working in a fast-paced, high-volume startup environment
Apply

At Lucid Software our core values aren't just a pretty inspirational wall hanging. These principles work hard, just like we do. Lucidites use them, every day, whether they're discussing ideas for new projects, deciding on the best solution for a customer's problem, or interviewing candidates. It's just one of the many things that makes Lucid Software the best company to work for. Check out our Life at Lucid page and see how our core values align with yours.

We celebrate a diverse and an inclusive work environment, where we honor and support varying backgrounds, beliefs, and perspectives for the benefit of our business, including our employees and products. We are proud to be an equal opportunity workplace that has signed the Parity Pledge and strives to be a place where every Lucidite feels they belong. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Benefits

If you're going to work for us, we also want Lucid to work for you. See the outstanding benefits you'll receive when you become part of the team.

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  • Full health benefits with employer HSA contribution
  • 15 days PTO to start + unlimited sick leave
  • Generous family leave
  • Stock options + 401(k) match
  • On-site bouldering wall and gym
  • Catered lunches and fully stocked kitchen
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Diversity and Inclusion

At Lucid, we value diversity and are committed to creating an environment where everyone feels equally respected and valued. When you come to work, we want you to be you. Why? Because when our employees bring to the table the qualities that make them unique—different backgrounds, personalities, and perspectives—we are stronger.

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