Let's Show the Tech World What Can Be Done on the Web

Pay and Perks

Competitve pay plus stock options
Health benefits
401(k) with company match
Get the startup experience at a profitable company
Pick your own OS
Ping pong and foosball
Yearly company retreats
Free pizza, rooftop BBQs, and a well-stocked kitchen

Job Listings

Talent and ability to learn are more important than years of experience.

Sales & Marketing

  • Digital Marketing Specialist

    Digital Marketing Specialist

    We’re searching for a talented individual to join our marketing team, focusing on paid customer acquisition. You should be a self-starter who is capable of juggling multiple initiatives, navigating complex environments to identify high-potential opportunities, and executing on initiatives that fuel growth.

    Requirements:

    • A/B test and optimize all elements of the digital marketing funnel
    • Develop new digital advertising growth channels
    • Utilize analytics tools like KISSMetrics, Google Analytics, and Excel to generate insights that will maximize revenue
    • Build and manage paid search, content, and site retargeting campaigns

    Recommended Experience:

    • Strong quantitative ability, an analytic mindset, and a focus on results
    • Willingness and ability to learn new things quickly
    • Excellent attention to detail and accuracy
    • Desire to be an expert in the field of digital marketing
    • Bachelor's degree with strong academic performance (3.5+ GPA)

    Relevant Experience (not required but a plus):

    • Familiarity with digital advertising platforms like Google AdWords, Facebook Ads and Bing Ads
    • Expertise with handling and analyzing large data sets in Microsoft Excel
    • Experience running a/b tests
    • Understanding of website optimization best practices

    Apply Now
  • Website Manager

    Website Manager

    Want to improve the experience of millions of visitors each month? Do you have a passion for data and an eye for design? We’re searching for a talented individual to join our marketing team and manage the websites which are at the heart of our business.
    The ideal candidate will be comfortable with large data sets, have experience running A/B experiments, and understand conversion rate optimization. Most important is your ability to think strategically and then implement well-researched solutions.
    This position is very hands-on. If you are a doer, we want you on our team.

    Responsibilities:

    • Onboarding: Dive deep into metrics, quickly absorb past test results, and put together a plan to reach your targets
    • Growing: The site needs to continue to grow at a fast pace -- both in quality of the experience and the reach of its message
    • Testing: Make the case, implement, measure, iterate, repeat
    • Branding: Maintain a consistent experience and voice for all websites

    Requirements:

    • Track record of success
    • Mastery of Excel, Google Analytics, and at least one other analytics tool
    • CMS experience a must; Drupal and Wordpress experience helpful
    • HTML and (basic) CSS skills a must; Javascript skills helpful
    • High level of curiosity and attention to detail
    • Bachelor's degree with strong academic performance (3.5+ GPA)

    Apply Now
  • Content Marketing Specialist

    Content Marketing Specialist

    We’re looking for a driven individual to create written content for our popular software suite. The content marketing specialist will work closely with members of the business and development teams to produce compelling marketing collateral. You should possess strong writing skills, with the ability to switch between writing styles and mediums (e.g. blog posts, whitepapers, landing pages, etc.). Prose should always be clear, succinct, and polished.

    You’ll also have the opportunity to refine our approach to SEO, SEM, email marketing, social media marketing, and overall business strategy. Experience with HTML, Wordpress, and Drupal is recommended but not required. Most important is your ability to think strategically, move quickly, and take intelligent risks.

    No minimum experience required—this is a great way to get involved in one of Utah's fastest-growing tech companies.

    Responsibilities:

    • Develop a deep understanding of Lucid's products and customers in order to effectively understand how to attract and retain new customers
    • Create persuasive marketing content for two software products, Lucidchart and Lucidpress
    • Analyze results of campaigns and develop actionable recommendations

    Requirements:

    • Superb writing ability, an analytic mindset, and a focus on results
    • High degree of initiative with ability to anticipate needs, make recommendations, and take appropriate action
    • Willingness and ability to learn new things quickly
    • Excellent attention to detail and accuracy
    • Bachelor's degree with strong academic performance (3.5+ GPA)

    Apply Now
  • Marketing Specialist

    Marketing Specialist

    Are you passionate about results-driven marketing? We’re searching for a talented individual to join our content team. You should be an independent worker with strong writing skills and an aptitude for the technical side of marketing. Experience with HTML, CSS, and Drupal is recommended, but not required. Most important is your ability to think strategically and implement intelligent, well-researched solutions.

    No minimum experience required—this is a great way to get involved in one of Utah's fastest-growing tech companies.

    Responsibilities:

    • Develop a deep understanding of Lucid's products and customers in order to effectively understand how to attract and retain new customers
    • Identify high-potential organic growth opportunities via keyword research, competitor research, and market analysis
    • Create compelling and optimized content for new landing pages
    • Analyze results of campaigns and develop actionable recommendations

    Requirements:

    • Strong quantitative ability, an analytic mindset, and a focus on results
    • High degree of initiative with ability to anticipate needs, make recommendations, and take appropriate action
    • Willingness and ability to learn new things quickly
    • Excellent attention to detail and accuracy
    • Bachelor's degree with strong academic performance (3.5+ GPA)

    Apply Now
  • Content Marketing Intern

    Content Marketing Intern

    We’re looking for a driven individual to help us create written content for our popular software suite. The content marketing intern will work closely with members of the business and development teams to produce compelling marketing collateral. You should possess strong writing skills, with the ability to switch between writing styles and mediums (e.g. blog posts, whitepapers, landing pages, etc.). Prose should always be clear, succinct, and polished.

    Experience with HTML, Wordpress, and Drupal is a plus, but not required.

    Responsibilities:

    • Develop a deep understanding of Lucid's products and customers in order to effectively understand how to attract and retain new customers
    • Create persuasive marketing content for two software products, Lucidchart and Lucidpress
    • Analyze results of campaigns and develop actionable recommendations

    Requirements:

    • Superb writing ability, an analytic mindset, and a focus on results
    • High degree of initiative with ability to anticipate needs, make recommendations, and take appropriate action
    • Willingness and ability to learn new things quickly
    • Excellent attention to detail and accuracy
    • Bachelor's degree in progress with strong academic performance (3.5+ GPA)

    Apply Now
  • Sales Development Rep

    Sales Development Rep

    We are a rapidly growing tech startup looking for Sales Development Reps to join us at our headquarters in Draper, Utah. Our flagship product, Lucidchart, has experienced tremendous growth over the last 2 years and now serves more than two million users. Our newest product, Lucidpress, is poised for similar growth. We are now looking for smart, energetic, passionate, organized and competitive individuals to join the sales team and accelerate the growth of the company. Do you love technology? Do you enjoy working in a team environment? Do you know how to hustle? Then you’re probably the perfect person to join our team and contribute to the success of Lucid Software.

    Responsibilities:

    • Become an expert in the features, benefits and application of Lucid Software’s products
    • Provide proactive support to customers and prospects
    • Excellent follow up with prospects
    • Maintain accurate and up-to-date records
    • Achieve sales quotas by converting prospects to new customers
    • Conduct needs assessment calls with specific prospects
    • Schedule online product demonstrations
    • Strong writing skills and excellent phone manner
    • Confidence and interest in problem solving
    • A passion for exceeding expectations
    • Gather and communicate market intelligence to the company

    Requirements:

    • High energy and track record of excellence
    • Previous successful sales experience OR a strong interest in a selling role
    • Independent, highly motivated, and success driven approach to activities
    • Ability to manage multiple projects and meet deadlines
    • Highly effective problem solving skills and outstanding written and verbal communication skills
    • Passion for working with emerging technologies and an ability to understand new technical concepts
    • Excellent work ethic; this job requires flexibility to meet customer expectations
    • Motivated by closing business and the creation of large commission checks
    • BS/BA degree

    Apply Now
  • Customer Success

  • Customer Experience Specialist

    Customer Experience Specialist

    We're looking for a smart, energetic, and organized individual to become an integral part of our customer experience efforts and drive satisfaction across our growing user base. You should be a self-starter who can prioritize effectively and stay organized with limited direction and supervision.

    No minimum experience required—this is a great way to get involved in one of Utah's fastest-growing tech companies.

    Responsibilities:

    • Aggregate customer feedback to provide insight and direction into the product strategy and roadmap
    • Collaborate with marketing, strategy, and development teams to resolve customer inquiries and improve products
    • Manage and prioritize duties to ensure timely completion while providing extraordinary customer care
    • Streamline processes and procedures, eliminate inefficiency, and improve processes wherever possible

    Requirements:

    • Talent
    • Bachelor's degree with strong academic performance
    • Excellent written communication skills, since most of our customer interactions occur via email
    • Ability to multitask and prioritize activities
    • Disciplined approach to getting things done

    Apply Now
  • Customer Success Associate

    Customer Success Associate

    Lucid Software is looking for a Customer Success Associate to manage a set of existing customer accounts in order to help drive a high level of customer satisfaction, successful product use, and customer retention within your accounts. In this role you will use a mix of mass communication (emails and webinars) and one-on-one engagements in order to help empower your customers to be successful with Lucidchart. You will serve as a primary point of contact for your assigned customers, address questions, help customers identify solutions and improvements, and over time serve as a trusted Lucidchart advisor.



    For the right candidate, this is a career-defining opportunity to join us at a critical moment and truly have a significant impact.



    This important role is part of our Customer Success team and is based at Lucid Software corporate headquarters in South Jordan, UT. Lucid Software is a high growth SaaS company with thousands of customer organizations and millions of users in 160 countries. Company leadership is comprised of executives with deep experience and demonstrated success in the software industry.

    Responsibilities:

    • Perform customer product training ensuring strong adoption and ongoing engagement throughout the customer’s lifetime
    • Execute a comprehensive engagement and communications strategy that proactively maintains high customer satisfaction
    • Serve as the Lucidchart subject matter expert (SME) providing guidance and addressing challenges
    • Perform periodic customer success reviews that confirm satisfaction, resolve issues with the help of the Technical Support team, and expand Lucidchart use throughout the account
    • Develop tools, processes and best practices to ensure customers are realizing the greatest possible value from Lucidchart
    • Use usage patterns to gain insights, provide guidance and increase customer satisfaction
    • Serve as the primary interface to manage and resolve any critical situations
    • Work closely with the Sales and Product teams to share customer insights that inform additional product and sales opportunities
    • Exceed all performance targets, including maintaining high unit renewal rates

    Requirements:

    • An inherent desire to help people and the proven ability to be a problem solver
    • Bachelor's degree with strong academic performance (3.5+ GPA)
    • 1-3+ years of work experience, preferably in an account management, technical sales, or training capacity
    • Technical aptitude and passion to become a subject matter expert on Lucidchart and its many use cases
    • Strong communication skills, both written and verbal, with the ability to create and deliver technical presentations that explain complex subjects to non-technical end users.
    • Outstanding task management skills across a varied set of responsibilities in a fast paced, high volume environment

    Apply Now
  • Design

  • Graphic Designer

    Interaction Designer

    We are a rapidly growing tech startup looking for a Graphic Designer to join us at our headquarters in South Jordan, Utah. Our flagship product, Lucidchart, has experienced tremendous growth over the last 2 years and now serves more than four million users. We are now looking for organized, creative, and talented individual to join the design team and accelerate the growth of our marketing efforts. Do you love selling products with amazing design? Can you produce incredible design work for a fast-pace, award winning marketing team? Then you’re probably the perfect person to join our team and contribute to the success of Lucid Software.

    Required Skills/Attitude

    • Strong understanding of both print and web design principles/trends.
    • Basic knowledge of digital marketing practices.
    • Use deadlines, milestones, and deliverables to effectively anticipate roadblocks and design opportunities.
    • Sensitivity to design values at a pixel, layout, and interaction level - understanding how they come together to define an experience for our customers.
    • Interest in auditing and organizing brand / identity systems.
    • Ability to design under different constraints: Thoroughly and exhaustively contributing to long-term strategic projects while positively contributing to last-minute fixes and short-term solutions - sometimes without all the information present to make comfortable design decisions.
    • Passion for learning and a willingness to see the world through someone else’s point of view.

    Responsibilities:

    • Design sales collateral, websites, and digital marketing experiences that improve product value for continued growth and success (20% print design / 80% digital design).
    • Understand business opportunities, clearly define design solutions, and provide detailed deliverables within Agile/Scrum system constraints.
    • Develop partnership with marketing and sales teams to understand business needs.
    • Supplement available marketing content with own photography skills and occasional photo shoots.
    • Support front-end engineers in translating and implementing your designs.
    • Design in an iterative environment.

    Recommended Experience/Qualifications

    • 3+ years of design experience.
    • Experience working in an Agile/Scrum environment.
    • Bachelors degree, or equivalent, in visual design, marketing communications, or graphic design.
    • Proficiency in Adobe Creative Suite tools.
    • Ability to organize, prioritize, and meet deadlines.

    Apply Now
  • Web Designer

    Web Designer

    We are a rapidly growing tech startup looking for a hybrid Designer/Engineer to join us at our headquarters in South Jordan, Utah. Our flagship product, Lucidchart, has experienced tremendous growth over the last 2 years and now serves more than three million users. We are now looking for a smart, energetic, and organized individual to join the Design team and accelerate our growing marketing efforts. Do you love designing websites and other digital content? And can you code incredible front end experiences? Then you’re probably the perfect person to join our team and contribute to the success of Lucid Software.

    Required Skills/Attitude

    • Strong understanding of both print and web design principles/trends.
    • Strong understanding of HTML & CSS best practices.
    • Basic knowledge of digital marketing practices (SEO, analytics, etc.).
    • Use deadlines, milestones, and deliverables to effectively anticipate roadblocks and design opportunities.
    • Ability to design under different constraints: Thoroughly and exhaustively contributing to long-term strategic projects while positively contributing to last-minute fixes and short-term solutions - sometimes without all the information present to make comfortable design decisions.
    • Passion for balancing design opportunity with pragmatic business value.
    • Ability to work in an iterative, development environment (JIRA, GitHub, etc.)

    Responsibilities:

    • Design and code digital marketing properties and assets using multiple tools and methods: websites, blogs, landing pages, marketing pages, e-mail templates, etc.
    • Comfortable using a broad set of technology tools: HTML, CSS, LESS compiler, jQuery, PHP, Github, Wordpress, drupal, etc.
    • Understand business opportunities and problems, clearly define design solutions, and provide detailed deliverables within Agile/Scrum system constraints.
    • Develop partnership with marketing and sales teams to understand business needs.
    • Estimation for both design work and coding for given projects and timelines.

    Recommended Experience/Qualifications

    • 2+ years of web design experience.
    • Experience working in an Agile/Scrum environment.
    • Bachelors degree, or equivalent, in design, computer science, digital marketing, or other related degree.
    • Understand Adobe Creative Suite tools.
    • Ability to organize, prioritize, and meet deadlines.

    Apply Now
  • Engineering

  • QA Specialist Intern

    QA Specialist Intern

    We need a QA Specialist Intern to help us complete major releases to our product line. This individual will work with the product development team and perform manual testing to ensure high-quality production releases.

    Responsibilities:

    • Analyze how consumers will interact with our software and create relevant use case scenarios
    • Perform black box testing to test new features and verify bug fixes
    • Create, organize, and execute a comprehensive suite of manual tests for web and mobile applications
    • Collaborate with product management and the development team on the design and specifications of new features

    Requirements:

    • Talent
    • Ability to be organized and detail-oriented

    Recommended Experience:

    • Strong university GPA (3.6+)
    • Ability to work well with others
    • Desire to be on a highly productive, fast-paced team
    • Familiar with mobile and web applications

    Apply Now
  • Operations

  • Revenue Operations Specialist

    Revenue Operations Specialst

    We are a rapidly growing tech startup looking for a Revenue Specialist to join us at our headquarters in South Jordan, Utah. Our flagship product, Lucidchart, has experienced tremendous growth over the last 2 years and now serves more than two million users. Our newest product, Lucidpress, is poised for similar growth. We are now looking for a smart, energetic, passionate and organized individual to join the team and support the accelerated growth of the company by assisting the sales and accounting teams through this role. Do you love technology? Do you enjoy working in a team environment? Then you’re probably the perfect person to join our team and contribute to the success of Lucid Software.

    Responsibilities:

    • Support the sales team through the following: (1) Managing corporate/enterprise accounts including initial setup and maintaining accurate and up-to-date account information and (2) manage and develop key reports / KPIs for sales teams
    • Support the accounting/financing team through the following: (1) Manage accounts receivable and cash collection and (2) manage and develop key reports for Controller
    • Provide proactive support to sales team and the company Controller

    Requirements:

    • Confidence and interest in problem solving
    • A passion for exceeding expectations
    • High energy and track record of excellence
    • Independent, highly motivated, and success driven approach to activities
    • Ability to manage multiple projects and meet deadlines
    • Highly effective problem solving skills and outstanding written and verbal communication skills
    • Passion for working with emerging technologies and an ability to understand new technical concepts
    • Excellent work ethic
    • Experience with Microsoft Excel
    • BS/BA degree required, finance/accounting degree a plus

    Apply Now
    Moab Arch
    Moab Arch
    Lucidpress Launch Party
    Lucidpress Launch Party
    Rooftop BBQ
    Rooftop BBQ
    Engineering Team
    Engineering Team
    Razor in Moab
    Razor in Moab
    Lucidpress Launch
    Lucidpress Launch
    Rafting in Moab
    Rafting in Moab
    Hiking Hidden Peak
    Hiking Hidden Peak
    Business Team
    Business Team

    For more information, please email us
    jobs@lucidchart.com